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terms and conditions

Terms and Conditions

Welcome to the website of the General Conditions of Sale furnitures online store Format Meble z Polski.

Administrator and the owner of this site is
Format Meble z Polski, to be known as the Format below (Meble z Polski, 'we', 'us', 'our'). Corporate Office Format Meble z Polski is located at: 10 Marbeck Road Bristol BS10 6DJ.

By using this website, placing an order, You accept our Terms of Sale.

Format Meble z Polski reserves the right to change the General Terms from time to time without notice, and these changes will come into force on publication on this page.

Any changes will be posted on the general conditions of sale and further use of this website signifies your agreement to be bound by the Conditions of Sale in force here. We encourage you to read the terms of sale.

Our company wants to provide you with the highest quality goods and services, so all the furniture we sell are covered by the 12-month warranty.

Orders are fulfilled are within 25-days after confirmation of payment.

Due to occasional circumstances not resulting directly from our fault (Weather conditions, traffic etc), we may not be able to deliver product on time, in which case we will contact you as soon as possible to inform you about the delay.

Payment and Information Security:

You confirm that you own your debit or credit card. All holders of credit / debit cards are controlled by the payment card issuing institutions for approval and authorization for the use of the card. If the institution issuing the payment card refuses to, and / or for any reason, does not authorize a payment, we will not be held responsible for delays or lack of delivery.

For our part, we will strive to the extent that it is possible to keep the details of the order and payment secure, but in the absence of negligence on our part, we can not be held responsible for any losses you may suffer if a third party gains unauthorized access to data you provide when you order from the website.

Payment for orders can be completed in one of the following ways:

· Payment on the website www.meblezpolski.com entirely by Skrill Moneybooker. You can pay by credit / debit card without a ,

· Bank account transfer

- Terminal Office


Ordering and Availability

You can make an order over the phone.

In this case we ask to provide us with your name, address, phone number, email address, if any, and other required information.

As soon as we receive notice of the payment made with PayPal, the next working day will be sent an email containing details of the contract.

procedures will be undertaken in order to deliver the goods in accordance with the contract.

Privacy Policy

Format Meble z Polski is required to protect the privacy of any information provided by you will only be used lawfully (in accordance with the Data Protection Act 1998). We will fully deliver on all the laws in force in the UK Data Protection and Consumer Rights.

Please note that this site is being monitored and may capture information about your visit to the site in order to improve the quality of our services.

The type of information we collect includes:

- Name and surname

- Delivery address and billing address

- Contact Numbers

- E-mail

- Information on credit card

Information given we may use:

- To help us manage your account. We may disclose your information to companies providing services for us to implement the contract;

- To send information you request. All information will be sent electronically via e-mail only if you provide us permission to do so;

- We will contact you by phone only to inform you of delivery times, to answer questions and any issues with your order, or for any reason if you require this from us;

- To notify you about special offers or products you may be interested in (a), but only if you grant us permission to do so;

- For statistical or research to help us improve this site and improve the services that we provide for you.

By using this site you realize that there is no objection that we contact you at any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not acknowledge any of the above, as a violation of their rights concerning privacy and electronic communications (EC Directive) Regulations 2003.

We use cookies to help us improve and customize our website. A cookie is a small text file or a small string of data that the page you are visiting may be placed or saved onto your computer. Cookies allow us to understand who has seen which pages and which ads, how often individual pages are visited and allows us to specify which sections are most popular on our website. They also allow our website to be more user-friendly, for example, allow us to save your password so you do not need to re-enter it each time you visit our web site. We use cookies so that we can give you a better experience when you return to our website. Most Web browsers automatically accept cookies. You do not need to accept cookies, you should read the information received from the browser software to learn how you can configure your browser to notify you when you receive a cookie. This will give you the opportunity to decide whether to accept them.


Bristol on ...........................





for the purposes of the sales contract

(VAT invoices)


Niszej signed /

.................................................. .................................................. .................................................. .....................................

(name and surname, name)


I declare that I am following Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC ( general data protection regulation) consent to the processing of my personal data, i.e. identification data, address data, including e-mail, telephone number, PESEL number, NIP, in order to conclude and perform a sales contract with Lucky Move Format Meble from Poland Andrzej Kaszubowki 10 Marbeck Road BS106DJ Bristol, which is the administrator of this personal data and for the purpose of protecting and pursuing legitimate interests from Lucky Move Format Meble from Poland Andrzej Kaszubowki 10 Marbeck Road BS106DJ Bristol,

I also declare that I have been informed that my personal data will be processed for the purpose of conclusion and performance of the contract of sale and for the purpose of protecting and pursuing the legitimate interests of Lucky Move Format Meble from Poland Andrzej Kaszubowki 10 Marbeck Road BS106DJ Bristol is compulsory and results from the provisions of the Civil Code and the Code of Civil Procedure, and the failure to do so results in the inability to conclude a sales agreement.

I also declare that the company with the company Lucky Move Format Furniture from Poland Andrzej Kaszubowki 10 Marbeck Road BS106DJ Bristol, gave me all the information referred to in art. 13 of the Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (general regulation on data protection ).




.................................................. .....

legible signature






Niszej signed /

.................................................. .................................................. .................................................

(name and surname, name)


I declare that the company Lucky Move Format Furniture from Poland Andrzej Kaszubowki 10 Marbeck Road BS106DJ Bristol, gave me all the information referred to in art. 13 and 14 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (general regulation on data protection).


.................................................. .....

legible signature



Warranty Terms

1 The manufacturer provides a 12 month warranty from the date of the Buyer furniture.

2 How and where the repair fixed the guarantor. If the nature of the defect does not require its removal in a factory warranty repair is performed in the buyer.

3 Manufacturer provides high quality and proper functioning of the cabinet while maintaining the normal rules for use of the intended period of 12 months from the date of sale (date).

4 The buyer loses the rights under the complaint, if within one month from the observation of defective goods fails to notify the seller.

5 The sale, to verify the quality, completeness, parts and fittings, furniture should be unpacked by the seller, the buyer at the issue presented in the shop or at home (after delivery).

6 The furniture may have different shades of fabric or wood grain, depending on the angle of natural and artificial light which is not subject to drawback claims.

7 On the furniture delivered to the market in packages designed for mounting away from release (if no signs of package damages) the time the complaint to appear and finish defects and failures of the elements (accessories) is 10 days from date of purchase.

8 Buyer is obliged to lodge a complaint at the place of purchase of furniture, and the seller is obliged to confirm its acceptance in writing and notify the buyer about how to do it.

9 Acceptance of complaint to the implementation of the guarantor or to declare the complaint to be unfounded, the buyer will be notified by the guarantor within 14 days.

10 In the event that the manufacturer that the claim is valid - Warranty repairs will take place as soon as possible, which depends on where you live claimer and the type of defect.

11 Where it is necessary to further verify the validity of the claim, bringing a new product or repair specialist in the factory, the terms of complaint may be extended, which will be mutually agreed upon with the buyer.

12 The delay in settling the complaint does not occur when a representative of the guarantor will report the purchaser at the agreed time to settle the complaint and could not perform this action, the reasons for which the buyer - if an action performed on a new date, not later than within the next 30 days.

13 Receiving your warranty card by the buyer when purchasing furniture is equivalent to withdrawing the quantitative and qualitative, and not a statement of external damage or deficiencies.

14 A buyer who finds defects in the case of furniture can recognize his claim for the reasonable demand:

· To the seller removed the defects of furniture,

· Buyer is able to benefit from replacement with a new, free from defects in the earlier completion of four important and documented repair the furniture of the same item of furniture,

° when the defect is not removable, or its removal would cause or could cause a reduction in the quality of the furniture, the complaint concerned.

15 In the event the complaint unjustified buyer is obliged to cover costs incurred in connection with the arrival of the service.

16 The claim under the guarantee should report it to the dealer with documentation on the purchase (proof of purchase order form.)


Manufacturer's warranty does not cover:

· Defects, injuries and deficiencies in quantity of visible components and accessories with your purchase,

· Damage caused by improper handling or transportation of furniture and ill-fitting (abrasions, tears, scratches, cracks, etc.) as well as after sales resulting from the mishap and other factors

· Damage resulting from improper use, storage and maintenance, as well as the finding of repairs by someone not authorized by the manufacturer,

· Defects and damage in consequence of the lowered price of the product when purchased, the differences in usłojeniu wood, stained wood and leather items,

· The difference in the texture of the skin and minimal differences in the bending of wood on the sides of furniture,

· Damage and faults caused by animals,

· Incompatibility pattern and shade fabric for upholstered furniture dokompletowań, differences in the hardness of the individual components making upholstery, due to their different sizes and subject to the effects of design solutions,

• Changes in the softness and elasticity back pillows, handrails and seats, pillows back strain, handrails and seats that are the result of normal use and should not be confused with loss of elasticity as a result of failure of construction material

· Pilling, shrinkage and fading of fabrics, folding and wrinkling upholstering material resulting from the technique of manufacture, the differences (+) or (-) 3 cm in size of the actual furniture in relation to the size of the directory in the upholstered parts of products,

· Outer shell made of furniture or leather upholstery are loose and soft, which is caused by the technique of this type of furniture. Establishment of folds in the cover is a natural phenomenon and as intended. This is due to modern technology used in upholstery, as well as the use of ruffles and decorative stitching of, improving the aesthetics of the furniture

· The difference rugosity elements of seat and back, caused by wrong operation,

• Changes due to the uneven use of all seat upholstery set as it will cause excessive folding of one seat and the deformation properties resulting from the type of material used,

· Upholstered furniture are Area, designed and manufactured for the purpose of occasional sleeping, do not replace the bedroom.


We use different methods of delivery, depending on order size and location, which is to be delivered.

Delivery fee is based on the distance.

Fee: £0,39/mil calculated from BS10

Orders in the Bristol-delivery at no extra cost.

We ask that a fixed date of delivery was someone at home, or a person by your authorized it.

Any changes to the delivery date should be notified at least 3 working days before the scheduled date of delivery otherwise the fee will be imposed for failure of delivery, you will need to settle before re-arrange delivery.

If anyone is not receiving the product, during delivery, your order will be returned as a failed delivery fee will be imposed in the amount as determined earlier for transport.

The fee for re-transportation will need to settle before re-arrange delivery.

If your order is canceled rather than re-organize the delivery request, the fee for a failed delivery will be deducted from the refund of the product.

Please make sure it is adequate access to the specified delivery address and whether they will be able to deliver it in appropriate place.

This also includes access to their property as well, and parking for large vehicles. If, because of access and / or product size issues will not be able to provide payment for a failed delivery will be deducted from the refund of the product.

The fee for a failed delivery is the same amount as specified when ordering delivery price. Standard products will be delivered in the appropriate property left in the most convenient location, while the driver is not required to bring them to the floor.

At the same time please remember the phrase "on the floor" also applies to apartments in the blocks are not located on the ground floor.

All the furniture-made goods on the floor is entirely at the discretion of the driver and with his consent. We will not be liable for damages resulting from such transfers.

When the delivery was completed, the responsibility for the products delivered acquires the customer.

At the time of delivery requires the signature of the consignee of the goods or a person authorized by it. At the time of the order, you authorize us to accept signature from another person on your behalf staying at the delivery address. In exceptional circumstances we may accept instructions from the state where the product can be left if it is not you at the address, it can be such a neighbor.

It is, all goods during receipt and inform us of any shortages or visible damage, we can not accept any claim for damages if the product is unpacked and inspected upon delivery. Please inform the supplier, who will make the appropriate endorsement on document delivery.

Products remain the property of Format Furniture Polish until the amount of the agreed price, together with other fees will be covered in full and the goods will be delivered to the address indicated.

Please be advised that we take not and do not throw out old furniture. Please do not dispose of old couches, tables or beds, if possible, to delivery, because in the unlikely event of problems with the delivery, we can not guarantee replacement of furniture.

Remember the responsibility for return shipping, which will be deducted from the refund of the product.

The product should be returned to us in the same condition in which it was delivered tz. in the original packaging. Items that are not adequately packaged at time of return delivery will not be taken in such a case you will be charged the same amount we paid for delivery when ordering.

Reimbursement for the products will be made within 30 days of receipt of goods by us, and after an inspection finding that is not damaged. We reserve the right to withhold all or part refund of the product, if returned items are damaged.

Sofas, mattresses, pillows, couches, etc., may be returned if they are not compressed. The said goods have been unpacked and used to sleep can not be returned. If you plan to test a mattress please keep it in the box until it you sure you want to stop it.

If you have not met these conditions, there will be no refund will be affixed to products or fees for all costs to be affixed. Your statutory rights are not violated.